Frequently Asked Questions

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Yes, we offer a 10% discount for all first-time customers. Just enter the code 'FIRST10' at checkout.

Orders are typically processed within 1-2 business days. Once processing is complete, you will receive a shipping confirmation email with tracking information to monitor your order’s progress.

Yes, you will receive a tracking number via email once your order has shipped. You can track your order on our website or the carrier's website.

Delivery times depend on your location and the shipping method chosen. Domestic orders usually arrive within 2-5 business days, while international shipments may take 10-20 business days. However, we don't offer international shipping at the moment.

If you notice an error in the shipping address, please contact us immediately. We can update the address if the order hasn’t been processed yet. Once processed, changes may not be possible, and you may need to arrange for the package to be redirected.

Yes, we offer free shipping on all orders over $99

If your tracking information isn’t updating, it could be due to delays or issues with the carrier. Please wait a few days and check again. If the problem persists, contact our customer service team for assistance.

If your order arrives damaged or incomplete, please contact our customer service team within 48 hours of delivery. We will assist you with a replacement or refund as needed.

If your package is missing, please check the tracking information and delivery details. If the package is still missing after the estimated delivery date, contact customer service for assistance.

For health and safety reasons, we do not accept returns of food or consumable items. However, if you are not satisfied with your order, please contact us, and we will issue a refund.

Unfortunately, we do not ship to P.O. Boxes because we do not use USPS for shipping. We can, however, deliver to standard street addresses and APO/FPO addresses. If you need assistance with a different shipping address, please contact our customer service team.

You can contact our customer service team via email or through our website’s contact form. Our team is available to help with any shipping-related questions or concerns. or through WhatsApp linked above. 

You can update your shipping preferences or address by contacting customer service before your order is processed. If the order has already been shipped, changes may not be possible.