Privacy Policy

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Last Updated: MAY 2025

This Privacy Policy describes how Afyah ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.afyah.com (the "Site"), use any services we provide, or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use or access the Site or Services.

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page and, where required by law, notify you.

We collect personal information to process orders, improve your shopping experience, offer customer support, comply with laws, and protect our services. The data we collect depends on how you use our Site.

• Name, email address, phone number
   
• Billing and shipping address
   
• Payment details (via secure third-party payment processors)
   
• Messages or inquiries sent to us through forms or email
   

We use cookies and other technologies to collect:

• Device information (type, OS, browser)
   
• IP address and geolocation
   
• Activity on the Site (e.g. page views, cart activity)
   

We may receive limited information from partners who help us operate our website, such as:

• GoDaddy (hosting and website services)
   
• Payment processors (for secure transactions)
   
• Analytics providers (for site performance insights)
   

We use your personal information to:

• Process and fulfill your orders
   
• Communicate with you about your orders and account
   
• Provide customer service
   
• Improve our website and user experience
   
• Market and promote our products (only with your permission)
   
• Prevent fraud and ensure security
   

We use cookies and similar tracking tools to:

• Remember your preferences
   
• Analyze site performance
   
• Customize content and promotions
   

You can adjust your browser settings to disable or manage cookies. Please note that disabling cookies may impact your experience on our website.

We may share your information with:

• Trusted service providers (e.g., GoDaddy, payment processors, shipping services)
   
• Marketing platforms (only if you opt-in)
   
• Government authorities or legal bodies when required by law
   

We do not sell your personal information.

Our website may include links to third-party sites. We are not responsible for the privacy practices or content on those sites. Please review their privacy policies separately.

Our Services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

We take appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure. We encourage you to protect your personal information and use strong passwords.

We retain your data as long as necessary to fulfill orders, meet legal requirements, or resolve disputes.

Depending on your location, you may have rights including:

• Access to your data
   
• Request corrections
   
• Deletion of your information
   
• Object to certain processing
   
• Withdraw consent
   

To exercise any of these rights, email us at: info@afyah.com

We will respond within the timeframe required by law.

By using our Services, you acknowledge that your data may be transferred to and processed in the United States or other countries where our service providers are located. We take appropriate safeguards to protect your data in accordance with applicable laws.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@afyah.com
Website: www.afyah.com